Frequently asked questions
PRODUCTS
Our gummies are made with natural, high-quality ingredients carefully selected for their nutritional benefits. We use no artificial colours, no artificial flavours, and no unnecessary fillers. Every product is vegan-friendly and free from common nasties.
Yes. All Pure Habit gummies are 100% vegan and vegetarian friendly. We use plant-based pectin instead of gelatin.
Yes. All our products go through independent third-party testing for purity, potency and safety before they reach you. We believe in full transparency about what goes into every gummy.
Each product has its own recommended serving size printed on the label. As a general rule, 2 gummies per day is the standard dose for most products. Always follow the label instructions and do not exceed the recommended daily intake.
Yes, most of our products are designed to complement each other as part of a complete daily wellness routine. However, if you are on any medication or have a medical condition, we recommend consulting your doctor before combining supplements.
Our products are formulated for adults. Please consult your paediatrician before giving any supplement to a child under 18.
Our gummies are free from gluten, dairy and nuts. However, they are manufactured in a facility that may handle allergens. Please check individual product labels for full allergen information.
ORDERS & SHIPPING
Standard delivery takes 3–7 business days. Express delivery options are available at checkout. All orders are dispatched within 1–2 business days of being placed.
Yes! We offer free shipping on all orders. No minimum order value required.
Yes. Once your order is dispatched you will receive a tracking number via email so you can follow your delivery in real time.
Currently we ship domestically. International shipping options are coming soon. Sign up to our newsletter to be notified when we expand to your country.
We take great care in packaging every order. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at helppurehabit@gmail.com with a photo and we will resolve it immediately.
RETURNS & REFUNDS
We offer a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, contact us within 30 days of receiving your order and we will arrange a return or exchange.
Yes. We stand behind our products. If you have tried a product and are not happy with it, contact our support team and we will work with you to find the best solution.
Once your return is received and inspected, refunds are processed within 5–7 business days back to your original payment method.
PAYMENTS & SECURITY
We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and other secure payment options available at checkout.
Absolutely. Our checkout is fully SSL encrypted and PCI compliant. Your payment details are never stored on our servers. All transactions are processed through industry-leading secure payment gateways.
Instalment payment options may be available depending on your location. Check the checkout page for available options in your region.
BUNDLES & DISCOUNTS
Our bundle deal lets you mix and match any 3 products and save 10%. It’s the best way to build your complete daily wellness routine and save money at the same time.
Yes. Subscribe to any product and save an additional percentage on every recurring order. You can cancel or pause your subscription at any time with no fees.
We are actively building our rewards programme. Subscribe to our newsletter to be the first to know when it launches.
GENERAL
You can reach us via the Contact Us page, by email at helppurehabit@gmail.com
, or through our social media channels. Our support team is available 7 days a week.
Our products are manufactured in a certified facility that meets the highest standards of quality and safety. Full details are available on individual product pages.
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